Scope
This policy applies to information controlled by [Legal business name pending] through Tryinova. Clinical providers and dispensing pharmacies may be separate entities with their own privacy notices. Protected health information may also be governed by HIPAA and the applicable Notice of Privacy Practices.
Information we collect
- Contact and account details you choose to provide.
- Transaction, service, and support communications.
- Device, browser, IP address, pages viewed, referring page, and approximate location.
- Health information submitted through a secure clinical intake or patient portal, as permitted by applicable law.
How information is used
We use information to operate and secure the service, connect you with providers and pharmacies, process transactions, provide support, comply with law, prevent fraud, and improve service performance. We do not use sensitive health information for unrelated advertising.
How information is shared
Information may be shared as necessary with LocumTele providers, Rush Pharmacy, payment processors, hosting and communications vendors, professional advisers, regulators, or law enforcement where legally required. We may disclose information in connection with a corporate transaction subject to appropriate safeguards.
Cookies and analytics
We may use necessary cookies and limited analytics to maintain sessions, remember preferences, measure site performance, and prevent abuse. Browser controls may limit cookies, but parts of the service may not work correctly.
Retention and security
We retain information for the period reasonably necessary for care coordination, transactions, legal obligations, disputes, and security. We use administrative, technical, and physical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of certain personal information, and to appeal a denied request. Legal and clinical record-retention requirements may limit deletion. We do not sell personal information for money.
Children and changes
The service is for adults and is not directed to children under 18. We may update this policy and will post a new effective date when we do.
Contact
Send privacy questions or rights requests to [Support email pending] or [Business mailing address pending].