Prescription treatment requires an online consultation with a licensed provider.

Effective October 7, 2026

Terms of Use

The terms that apply when you access Tryinova and request services through this website.

This policy is a launch-ready working template. Tryinova should have qualified healthcare counsel confirm the bracketed business details and final language before publication.

Agreement

These Terms form an agreement between you and [Legal business name pending], doing business as Tryinova (“Tryinova,” “we,” or “us”). By using the website, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the service.

Role of Tryinova

Tryinova provides technology and administrative services that help connect users with independent healthcare providers and pharmacies. Tryinova does not practice medicine, diagnose conditions, or prescribe medications. Providers affiliated with LocumTele exercise independent medical judgment. Rush Pharmacy independently dispenses medication when it receives a valid prescription.

Eligibility and account information

You must be at least 18 years old, physically located in an eligible state when receiving care, and legally able to agree to these Terms. You agree to provide complete, current, and accurate information and not to obtain medication for another person.

No guaranteed prescription

Payment or completion of an intake does not guarantee a diagnosis, prescription, or particular treatment. A provider may determine that telehealth is inappropriate or recommend in-person care. Never delay urgent or emergency care while waiting for this service.

Fees, fulfillment, and cancellations

You authorize charges shown before checkout. Consultation fees compensate the provider review and may become non-refundable once review begins. Medication charges, shipping, cancellations, and returns are governed by the Shipping & Refund Policy and applicable pharmacy law.

Acceptable use

You may not submit false information, misuse another person’s identity, attempt unauthorized access, scrape the service, interfere with operation, or use the website for unlawful resale or diversion of medication. We may suspend access for suspected fraud, safety concerns, or violation of these Terms.

Communications

You consent to receive service-related electronic communications. Standard carrier charges may apply. Marketing consent, if requested separately, is optional and is not a condition of care or purchase.

Disclaimers and limitation

The website is provided on an “as available” basis to the extent permitted by law. Tryinova does not warrant uninterrupted access or a particular clinical outcome. To the fullest extent permitted by law, Tryinova is not liable for indirect, incidental, special, or consequential damages. Rights that cannot legally be waived remain unaffected.

Changes and governing law

We may revise these Terms prospectively by posting an updated effective date. Governing law and venue will be the law and courts applicable to [Business mailing address pending], subject to mandatory consumer and healthcare protections.

Contact

Questions may be sent to [Support email pending] or [Business mailing address pending].