Agreement
These Terms form an agreement between you and [Legal business name pending], doing business as Tryinova (“Tryinova,” “we,” or “us”). By using the website, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the service.
Role of Tryinova
Tryinova provides technology and administrative services that help connect users with independent healthcare providers and pharmacies. Tryinova does not practice medicine, diagnose conditions, or prescribe medications. Providers affiliated with LocumTele exercise independent medical judgment. Rush Pharmacy independently dispenses medication when it receives a valid prescription.
Eligibility and account information
You must be at least 18 years old, physically located in an eligible state when receiving care, and legally able to agree to these Terms. You agree to provide complete, current, and accurate information and not to obtain medication for another person.
No guaranteed prescription
Payment or completion of an intake does not guarantee a diagnosis, prescription, or particular treatment. A provider may determine that telehealth is inappropriate or recommend in-person care. Never delay urgent or emergency care while waiting for this service.
Fees, fulfillment, and cancellations
You authorize charges shown before checkout. Consultation fees compensate the provider review and may become non-refundable once review begins. Medication charges, shipping, cancellations, and returns are governed by the Shipping & Refund Policy and applicable pharmacy law.
Acceptable use
You may not submit false information, misuse another person’s identity, attempt unauthorized access, scrape the service, interfere with operation, or use the website for unlawful resale or diversion of medication. We may suspend access for suspected fraud, safety concerns, or violation of these Terms.
Communications
You consent to receive service-related electronic communications. Standard carrier charges may apply. Marketing consent, if requested separately, is optional and is not a condition of care or purchase.
Disclaimers and limitation
The website is provided on an “as available” basis to the extent permitted by law. Tryinova does not warrant uninterrupted access or a particular clinical outcome. To the fullest extent permitted by law, Tryinova is not liable for indirect, incidental, special, or consequential damages. Rights that cannot legally be waived remain unaffected.
Changes and governing law
We may revise these Terms prospectively by posting an updated effective date. Governing law and venue will be the law and courts applicable to [Business mailing address pending], subject to mandatory consumer and healthcare protections.
Contact
Questions may be sent to [Support email pending] or [Business mailing address pending].
